Managed Service Providers

Your AI SOC, Fully Activated.

Get the coverage of a mature enterprise SOC through a partner who runs Panther on your behalf.

Managed Detection & Response

Expert-led response, backed by AI that sees everything.

Your MDR provider goes beyond monitoring. They actively hunt for threats, lead incident investigations, and take response actions on your behalf when something is confirmed. With Panther, MDR providers can find what others miss.

Best fit if you:

• Have faced or are concerned about sophisticated, targeted threats
• Need expert-led incident response when something is confirmed
• Have some internal security capability but lack specialist depth
• Operate in a high-risk industry like financial services, healthcare, or critical infrastructure

Managed Security Service Provider

Full SOC coverage, without building one internally.

Your MSSP monitors your environment around the clock, triages alerts, and reports to your team. Your security data stays in your own dedicated instance, giving you full ownership and control regardless of who manages the platform.

Best fit if you:

• Don't have an internal security team and need full coverage
• Want a predictable, outsourced monitoring service
• Need 24/7 alert triage without hiring shift analysts
• Are focused on compliance and need documented oversight
• Have a smaller budget and prioritize breadth of coverage over depth of response

Trusted by leading security teams.

Frequently asked questions

What makes Panther a differentiated platform for MSSPs and MDR providers building their service offering?

Most MSSP and MDR services are built on legacy SIEMs where AI is bolted on top of a proprietary architecture. The AI can triage alerts but can't improve the detections that generate them, so alert volume stays flat regardless of how well the service is managed. Panther's closed-loop architecture changes the economics: the AI agent learns from every investigation and proposes detection improvements automatically, which means partners can deliver improving alert quality to customers over time rather than maintaining a static noise-to-signal ratio.

How does a Panther-backed managed service handle compliance documentation and audit evidence?

Because Panther logs every action — analyst investigations, AI decisions, detection changes, alert closures — the compliance documentation is generated continuously as a byproduct of the managed service running. Your service partner can provide audit trail exports, log retention documentation, detection coverage records mapped to MITRE ATT&CK, and incident timelines on demand. For organizations in regulated industries like financial services, healthcare, or critical infrastructure, this is a significant advantage over managed services that deliver findings through a portal but don't provide the underlying evidence chain that auditors require.

What should organizations look for when evaluating a Panther-backed MSSP or MDR partner?

The most important factors are depth of Panther expertise, detection content quality, and how the partner handles escalation and response. A strong partner will have pre-built detection coverage tuned for your industry, a defined process for how findings get communicated to your team, and clear thresholds for when they act autonomously versus when they escalate. Ask specifically how they use Panther's AI agent in their workflow and whether they use Scheduled Prompts for proactive hunting rather than only responding to alerts that fire. Partners who have built their service delivery around Panther's platform capabilities deliver faster investigation depth, better alert quality over time, and more proactive coverage than those who use it purely as a log aggregation layer.

How does Panther's AI SOC Agent change what a managed service partner can deliver?

A Panther-backed partner isn't limited to what their human analysts can manually review. The AI agent investigates every alert with the same depth a senior analyst would apply, 24 hours a day, without fatigue or capacity constraints. That means the partner's team focuses on confirmed threats, complex investigations, and proactive hunting rather than working through a triage queue. For customers, the practical result is faster response on high-confidence incidents and more proactive coverage than a purely human-driven service can sustainably deliver at the same price point.

Why do enterprise security teams choose a managed service over building an in-house SOC?

Building a SOC requires recruiting and retaining security talent in a market where experienced analysts are scarce and expensive. Fully staffed 24/7 coverage typically requires at least five analysts, and often more depending on alert volume and escalation requirements, which represents substantial ongoing headcount cost. A managed service delivers that coverage immediately, with a team that already has detection content, investigation workflows, and Panther deployment expertise in place. For organizations that need enterprise-grade security operations quickly, or where security isn't a core business function, managed services eliminate the ramp time and hiring risk that come with building internally.

What does "your data stays in your own instance" mean in practice for managed service customers?

Panther runs on your Snowflake or Databricks instance, not on shared infrastructure managed by your service provider. Your security telemetry, detection logic, and investigation history live in your cloud account. If you ever change providers, you take your data and your detection library with you. No proprietary formats to export from, no vendor holding data hostage, no retention windows imposed by a third party's pricing model. For organizations with data residency requirements or strict data sovereignty policies, this architecture matters significantly.

What is the difference between an MSSP and an MDR provider, and how do I know which one I need?

An MSSP monitors your environment, triages alerts, and reports findings to your team. Alert response still routes through your internal staff. An MDR provider goes further: they actively hunt for threats, lead incident investigations, and take containment or response actions on your behalf when a confirmed threat is found. The right fit depends on whether you need outsourced monitoring or outsourced response. Teams with some internal security capability but no specialist depth for complex incidents tend to need MDR. Teams with no internal security function and a primary need for consistent 24/7 coverage tend to be better served by MSSP. Both models on Panther give you a dedicated instance where your security data stays under your control.

Bolt-on AI closes alerts. Panther closes the loop.

Detect, investigate, and respond to threats at cloud scale — powered by code and AI.